Why ECN Telecoms
Cost Savings Opportunity
ECN have negotiated attractive wholesale termination rates with the incumbent national telephone
networks and can provide you with top quality voice services at discounted prices on the full range
of fixed line call types. As soon as you are connected to ECN, you will immediately begin to see cost
reductions in your monthly telephone bill. We guarantee that you will make substantial savings on all
fixed-2-mobile, local, national and international calls.
Carrier Grade Voice Quality
ECN guarantee 99.75% uptime for voice services with automated failover in the event of equipment
failure. ECN's direct interconnects with the incumbent national telephone networks enables it to provide
carrier grade voice quality on both the transmitting and receiving ends of a telephone call. ECN's
voice solution eliminates all the quality problems associated with conventional VoIP/LCR solutions such
as delay, signal loss, dropped calls etc.
Service at the Highest Level
We believe that the key to enhancing our customers business is much more than just a cheap phone call.
That is why we offer you a full communications portfolio of voice, data and mobile services. Whether your
requirement is for voice or data or a converged communications solution, ECN can help. We have experts in
each arena that can offer professional advice to ensure that your telecommunications is running efficiently.
Helpful Customer Care
Changing over to ECN is quick and easy. ECN provides efficient on-site installation and activation
with minimal disruption to business operations and infrastructure. Once you are connected to ECN you dial
as usual – the only modification is that your calls are routed via ECN. All installation activities are
carefully planned and approved in advance. Your account manager will simplify your communications, serving
as your single point of contact.
Informative Call Reporting
ECN's on-line real-time telephone management system (TMS) will provide you with easy-to-understand information
about your telephone calls across the company. Configurable reports covering billing, invoicing, savings and
diagnostics are available to the user via a 24x7 web interface. It is the perfect tool to help you easily
monitor and manage your company's telephone costs.