Case Study

As an early adopter of the technology which for years has been the talk of the town, the Roodepoort-headquartered Clover looked to ECN to provide it with a solution to reduce its monthly telephone bill - and has reaped annual savings which run into millions of Rands.

2006 in the open source PBX sector, and has since evolved into a successful wholesaler of Voice over Internet Protocol (VoIP) solutions. The company operates through a network of trained resellers in the Gauteng area, although it has customers throughout South Africa by virtue of its inter-branch calling service.

What do you call a call centre without the ability to make
calls? This isn't a bad joke in the making. Call centres
need telephony in order to function. Their business model relies on the costs and telephony service they receive..

 
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